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VitalSigns Code of Conduct

Introduction

VitalSigns is committed to becoming a leading global provider of medical software services. Our success relies on the integrity, professionalism, and sense of responsibility of each of our employees. To ensure that our business operations meet high standards, we have established the following Code of Conduct. These guidelines reflect our core values and guide how we demonstrate ethical and professional behavior in our daily work.

 

1. Integrity and Transparency

At VitalSigns, we adhere to principles of integrity and transparency. All employees are expected to:

  • Follow Laws and Company Policies: Comply with all applicable laws, regulations, and internal company policies.
  • Report Accurately: Provide accurate and complete information when reporting on business, financial, and other related matters.
  • Maintain Confidentiality: Safeguard confidential company information and customer data, and not disclose or use this information without authorization.

2. Respect and Fairness

We promote a work environment of respect and fairness at VitalSigns:

  • Respect Others: Honor the rights and viewpoints of colleagues, customers, and partners. Avoid any form of discrimination, harassment, or inappropriate behavior.
  • Equal Opportunity: Provide equal employment opportunities regardless of gender, age, race, religion, or any other personal characteristic.

3. Professionalism

All employees should maintain high standards of professionalism:

  • Work Efficiently: Demonstrate professional competence and efficiency, ensuring all business activities are conducted to the highest standards.
  • Continuous Learning: Continuously improve professional skills and stay informed about industry best practices and new technologies.
  • Appropriate Behavior: Maintain professional conduct at work, avoiding activities unrelated to work that may interfere with work efficiency.

4. Responsibility and Ethics

We emphasize personal responsibility and ethical behavior:

  • Fulfill Duties: Responsibly perform assigned duties and proactively take on additional responsibilities when necessary.
  • Avoid Conflicts of Interest: Avoid any behavior that may lead to conflicts of interest, and report potential conflicts to supervisors promptly for guidance.
  • Proper Use of Resources: Use company resources solely for work purposes, and avoid any form of misuse or waste.

5. Customer Relations

We are dedicated to building and maintaining good customer relationships:

  • Customer First: Always prioritize the needs of customers and provide high-quality service and support.
  • Professional Communication: Communicate with customers in a professional and courteous manner, respecting their opinions and needs.
  • Accountability: Take responsibility for the products and services provided, and address customer feedback and issues promptly.

6. Legal and Compliance

We strictly adhere to legal and compliance requirements:

  • Follow Laws: Abide by all applicable laws and regulations, ensuring that all business activities comply with relevant requirements.
  • Internal Controls: Comply with internal control measures set by the company and participate in regular compliance and ethics training.
  • Report Violations: Report any violations or non-compliance issues promptly and cooperate with investigations.

7. Social Responsibility

We take corporate social responsibility seriously and are committed to social and environmental accountability:

  • Environmental Protection: Take measures to minimize the environmental impact of business operations and promote sustainable development.
  • Social Contribution: Actively participate in social and community service activities, supporting community development and charitable causes.

 

8. Anti-Harassment

At VitalSigns, we enforce a zero-tolerance policy towards harassment to ensure that all employees work in a safe and respectful environment:

  • No Harassment: Prohibit any form of harassment, including but not limited to unwanted sexual advances, language, gestures, or physical contact.
  • Immediate Reporting: Report any harassment incidents or witness harassment immediately to the Human Resources department or a supervisor. The company will promptly investigate and address such cases.
  • Protection for Reporters: Protect employees who report harassment from retaliation, ensuring that their reports do not adversely affect their careers.

Conclusion

The VitalSigns Code of Conduct is designed to ensure that our business operations adhere to the highest ethical and professional standards. We believe that by following these principles, we can uphold the company’s reputation and promote long-term success. Each employee is expected to lead by example and actively adhere to these guidelines, contributing to the growth and success of VitalSigns.